Customers are encouraged to forward complaints, suggestions and compliments to the under mentioned stations, either in person, by post, telephone, fax or by e-mail.

A complaints/suggestion box is maintained at the main office and receipt will be acknowledged within fifteen days. While complaints will be treated in confidence, complainants are encouraged to identify themselves to lend credence to their complaints.

  • RUJWASCO-Juja Offices, 1st Floor, Juja Plaza, Next to Barclays Bank Sales Office in Juja Town.


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